Good Shepherd's mission is to provide compassionate, high quality, and accessible health care, and to promote a healthy community.
Good Shepherd Health Care System will be valued and utilized with confidence by the communities we serve, and chosen for our highly skilled, patient-centered services.
SAFETY/QUALITY -- We are committed to patient, visitor and staff safety. This is an important aspect of the larger focus Good Shepherd has on the quality of health care we provide, which is our most important value.
COMPASSION -- We will show patients and families that we empathize with their pain, problems and anxieties. We will demonstrate that we care by word and deed.
COURTESY -- We will be courteous to patients, families, other staff, physicians, visitors and vendors. We will anticipate people's needs. We will maintain a professional appearance and behavior.
EFFICIENCY -- We will try to get the best result for the least cost in time and money, once we have first satisfied Safety/Quality, Compassion and Courtesy needs of our external and internal customers.