Novel Coronavirus (COVID-19) Advisory: Resources and guidance about what to do if you have concerns.

  • Good Shepherd Health Care System Implements No Visitation Policy

    HERMISTON, OR – With the continued spread of the novel coronavirus (COVID-19) infection, and both the Oregon State and United States Governments declared States of Emergency, Good Shepherd Health Care System (GSHCS) has enacted preparedness response measures in an effort to keep our patients, staff, vendors and visitors safe. GSHCS is working closely with Umatilla County Public Health (UCo Health), the Oregon Health Authority (OHA), and is following guidelines provided by the Centers for Disease Control & Prevention (CDC) to prepare our health care system.

    Providing a safe environment for our patients and staff is of the upmost importance and thus GSHCS has implemented a no visitation policy as a protective measure to reduce the risk of spreading infection. This visitor restriction is in accordance with the recommendations from the CDC and other health authorities. GSHCS encourages patients and loved ones to communicate with phone and video calls whenever possible.

    Effective immediately, no visitation will be permitted at GSHCS with only the following exceptions:

    • Minor children requiring care in the hospital or at a clinic/outpatient site will be permitted one parent/guardian per patient, one at a time throughout the day with no more than two parents per day
    • Family Birth Center – one care partner during length of stay
    • Patients receiving end-of-life care where death is imminent as identified by a physician or advance practice provider – no more than two visitors in our facility per every 12 hours
    • Patients requiring a legal guardian to make medical decisions on their behalf – one care partner during length of stay
    • Patients requiring a care partner for self-management – one care partner during length of stay

    For these limited exceptions, visitors must be 18 years or older, and be free of fever, cold or flu-like symptoms. All visitors will be screened at entrances to enforce these restrictions.

    In addition to restricted visitation, access into the hospital and clinics is limited to specific doors. All patients and vendors are to enter the campus via the Elm Street entrance and they will be subject to a brief screening in order to direct them appropriately for the services needed.

    Locations for entering our facilities are limited to the following doors and hours:

    • Emergency Room Entrance (Open 24 hours)
    • Entrance A (GSMG Clinic) 7:00 a.m.-7:00 p.m. or earlier, dependent upon when appointments are completed
    • Entrance C (Pharmacy Entrance) 7:00 a.m.-7:00 p.m.
    • Good Shepherd Medical Plaza Entrance 7:30 a.m.-5:30 p.m. or earlier, dependent upon when appointments are completed
    • Columbia Professional Plaza (Front Entrance) 7:30 a.m.-7:00 p.m. or earlier, dependent upon when appointments are completed

    For up-to-date GSHCS information, please visit the GSHCS Facebook page or www.gshealth.org. For general COVID-19 questions, community members may call the OHA hotline by dialing 211 from a cell phone (not a landline). If a community member believes they have been infected by COVID-19 or are exhibiting symptoms such as fever or respiratory illness (cough or shortness of breath), please call your primary care physician’s office and/or Umatilla County Public Health at 541-278-5432. For medical emergencies, dial 911.

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