We are once again excited to share with you the results of our Education Department’s outstanding effort to actively 
provide and promote activities that encourage our community to live a healthy and active lifestyle. The 2018-2019 fiscal year 
provided many opportunities for meaningful personal interactions between our community and staff. Through these efforts 
we were able to accomplish:

Community Education and Wellness

Health Education

• Total number of classes, events, health fairs, outreach 

activities (includes hospital/staff training, community 
classes/events): 

1,782

• Estimated number of attendees: 

22,350

• Estimated number of people reached: 

42,224

• Number of different types of classes offered: 

338

• Health Education advertisements and messaging: 

682

Additional breakdown of specific activities, as well as 
some data not included above:

ConneXions

• Referrals: 

732

• Face-to-face interactions: 

2,241

• Phone calls with clients, community resources to set 

up care/services: 

6,316

Community Benefit

Our Community Benefit Oversight Committee helped 
conduct the Community Health Needs Assessment 
(CHNA) where we took an in-depth look at the 
“health” of our service area. This study measured 
acute and chronic diseases, behavioral health, 
accidents, health practices, lifestyles and preventative 
measures. The study breaks the findings into various 
cohorts: age, ethnicity, sex and economic factors. 
The CHNA serves as a guide in the development of 
our Community Health Improvement Plan (CHIP) 
and our organization’s strategic plan. Drafts of this 
plan were discussed and revised with the advice 
of the Community Benefit Oversight Committee, 
Administrative Council, Good Shepherd Department 

Managers and the Board of Trustees. After 
prioritization, the following key issues were chosen to 
focus our efforts on and set realistic goals over the 
next three years:

• Social Determinants of Health/Health Equity
• Access to Services
• Obesity
• Chronic Disease
• Violence
• Behavioral Health

SHIBA (Senior Health Insurance 

Benefits Assistance—Medicare)

• Face-to-face interactions: 

627

• Phone contacts: 

97

  

(included in total number above)

• In-home consultation: 

12

• Community events representing  

SHIBA: 

18

• Hours spent meeting with and  

assisting clients: 

405

• Estimated number of people  

reached: 

1,726

• Estimated number of people reached  

via ads, coupons, etc: 

20,500

If you would like more information about 
our education events and classes, please 
contact our Education Department at 
541.667.3509.

PICTURED ABOVE: 

Good Shepherd Health Care System 

was honored for thirty years as members of the Hermiston 
Chamber of Commerce.

PICTURED ABOVE: 

Good Shepherd Hospital Auxiliary 

presented a check for $23,000 to Good Shepherd Community 
Health Foundation to be used toward medical equipment.