URGENT CARE
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ER WAIT
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We Want to Hear From You

Good Shepherd Health Care System (GSHCS) (also known as Good Shepherd Medical Center (GSMC)) is a thriving, independent, healthcare system in Northeast Oregon, with over 1,250 staff members and 200 credentialed providers. As a growing, mid-size healthcare system demonstrating its commitment to high-quality care, GSHCS’s flagship acute care hospital is fully accredited by Det Norske Veritas (DNV). Based in Hermiston, Oregon, GSHCS meets the healthcare needs of 75,000 patients in the greater Northeast Oregon region, primarily spanning Umatilla and Morrow Counties. In addition to providing inpatient care, GSHCS’s 17 robotic-trained surgeons offer a full slate of surgical services that treat a variety of health conditions. The GSHCS Medical Group’s specialty services include Cardiology, Oncology, Urology, Nephrology, General Surgery, Orthopedics, Podiatry, Physiatry, Women’s Health, Endocrinology, and Sleep Medicine. GSHCS also offers Primary Care Services in Family Medicine, Pediatrics, and Internal Medicine. Other services include Diagnostic Imaging, Laboratory, Home Health, Physical/Speech/Occupational/Infusion/Respiratory Therapy, Cardiopulmonary Rehab, Hospice, Pharmacy, Occupational Health, Home Medical Equipment, and medical transportation services. GSHCS’s Level 3 Trauma designated Emergency Department is open 24/7 and its Urgent Care is open seven days a week. A separate entity, the Good Shepherd Community Health Foundation receives and disperses funds from the community to health-related projects in its service area by way of grants to area organizations and scholarships to area students advancing their medical education.

The National Rural Healthcare Association named Good Shepherd to its 2011 Top 100 Critical Access Hospitals in America list, based on over 50 measures including patient satisfaction and clinical outcomes. Good Shepherd was also named to The Oregonian’s “Top Workplaces in Oregon and Southwestern Washington” several years in a row, and more recently, GSHCS was named a U.S. Top Workplace by Gallagher two years running.

Many of the best ideas in healthcare come from the communities we serve. If you have an idea, question, or concern, please call 541.667.3400 or send an email to Marketing & Communications Director, Caitlin Cozad at [email protected].

Executive Team

Mission

Good Shepherd Health Care System's mission is to improve the health of our community.

Vision

Good Shepherd Health Care System will be chosen for responsiveness to community wellness, patient care and strategic relationships.

Values

Good Shepherd Health Care System honors and adheres to the following sets of values for our patients in both practice and principle:

Quality: We are committed to excellent quality which includes clinical outcomes, the safety of patients, visitors and staff, as well as patient, family and payer satisfaction. This is an important aspect of the larger focus Good Shepherd has on the quality of health care we provide, which is our most important value.

Compassion: We will show patients and families that we empathize with their pain, problems and anxieties. We will demonstrate that we care by word and deed.

Courtesy: We will be courteous to patients, families, other staff, physicians, visitors and vendors. We will anticipate people’s needs. We will maintain a professional appearance and behavior.

Value: We strive to achieve the best results in the most efficient manner.

Español

¡Bienvenido! ¿Tienes preguntas sobre nuestro contenido de sitio Web o nuestros servicios médicos? Por favor llame al 541.567.5305 y pida hablar con un intérprete español. ¡Gracias.

Volunteer

They are often the first and last folks patients meet when they visit us. They are always at their best—because they know that our patients might not be. They are selfless, caring people that make us much more than just a hospital in a community. They make us a true community hospital. They are our volunteers. And we can’t thank them enough. Find out about the rewarding and uplifting experience of volunteering at Good Shepherd. Contact our Director of Community Health & Outreach, Jessica Reker at 541.667.3506 or email her at [email protected].

Community Profile

We serve Hermiston, Oregon (population 16,300) as well as several outlying towns with a total service population of over 35,000 in Umatilla and Morrow counties. These are rural communities with an agriculture-based economy. The average household income in Hermiston is $35,354. 15.5 percent of residents have incomes below federal poverty guidelines. 50 percent of our patients are either enrolled in Medicaid or uninsured (37% Medicaid, 13% uninsured). We are a Critical Access Hospital, and the primary healthcare resource for our community. Health Information Privacy Rights Charity Care Policy History

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